Privacy Policy

Effective Date: 1st September 2026

MTB Aviation (“MTB Aviation”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or contact us through our online forms.

1. Information We Collect

We may collect information that you voluntarily provide to us when you submit an enquiry, request a charter quotation, contact us or otherwise interact with our website.

This may include:

Full name
Email address
Telephone or mobile number
Travel or charter requirements, including dates, destinations and number of passengers
Information included in your message or special requests
Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information and general website usage information. This information may be collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and requests
Provide charter quotations and aviation-related services
Understand and fulfil your travel or business aviation requirements
Communicate with you regarding your enquiry
Improve our website, services and customer experience
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to the reason for which it was collected without an appropriate legal basis or, where required, your consent.

3. Sharing of Information

We do not sell or rent your personal information.

Where necessary to provide the services you request, we may share relevant information with trusted third parties, service providers, aircraft operators or other aviation partners involved in fulfilling your enquiry or arranging a charter.

We may also disclose information where required by law, regulation, legal proceedings or a lawful request from a competent authority.

Where information is shared with service providers, we take reasonable steps to ensure that it is handled appropriately and only for the relevant purpose.

4. Charter Enquiries

If you submit a charter enquiry, the information you provide may be used to assess aircraft availability, prepare quotations and coordinate with relevant aircraft operators or service providers.

Depending on the nature of your request, additional information may be required to facilitate a flight. Such information will be collected and handled in accordance with applicable laws and the requirements of the relevant aviation, airport, immigration, customs or security authorities.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure that the website functions properly, understand how visitors use the website and improve website performance.

Some cookies may be placed by third-party services used on our website. You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining appropriate business records and complying with legal, regulatory or accounting obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services. These websites operate independently of MTB Aviation and may have their own privacy policies.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

9. Your Rights

Subject to applicable law, you may have rights regarding the personal information we hold about you, including the right to request access to, correction of or deletion of your information, or to withdraw consent where processing is based on consent.

To exercise applicable rights or raise a privacy-related concern, please contact us using the details provided below.

10. Children’s Privacy

Our website is intended for general audiences and is not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise any applicable privacy rights, please contact us:

MTB Aviation
Email: info@mtbaviation.in
Phone: +91 78297 66001

We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.

Last Updated: 1st September 2026